Search Knowledge Base by Keyword
Graph App / Platform
How to use Cryptolume Platform
How to use MACD Graphs/Alerts
How to use RSI Graphs/Alerts
Setup Guide: Advanced
Setup Guide: Standard
How to use Arbitrage Scanner
How to use Exchange Based Alerts
How to use Exchange Explorer / Summary
How to use Table of Developer Activity
How to use Table of Events
How to use Table of Movement
How to use the Bitmex data
Platform User Experience
Cryptolume Platform Hotkeys/Shortcuts
How to de-select certain cryptocurrencies
How to go directly to exchange trading page
How to Make Boxes Larger in the UI
How to sort tables on Cryptolume
Mobile / Desktop Alerting
How to customize how I'm alerted
How to setup alerts for Desktop/Mobile
Account / Payments
How do I get a refund?
How to cancel your account
How to change your subscription
How to update account details
Frequently Asked Questions
Can you add X coin or X exchange?
Changing the time picker but no change?
If you’re having trouble, or unable to find an answer please fill out a support request below.
All support requests will get answered within 12-24 hours.
Please be as descriptive as possible. If your issue is related to incorrect stats, please state the time that you were looking at the incorrect stats, and in what region.